5 Leadership Lessons from Steve Jobs

Ideas, Innovation, Leadership, Organization

Ask any person walking with a cell phone who Steve Jobs is and they’ll tell you.  They wait in line for hours to buy the next IPhone.  They hear smartphone and IPhone is the image that comes to mind.  Steve Jobs left the world with a product that is now a part of every day life.  

Most people are aware of his innovative approach to technology, business and how he made people better.  I find Steve Jobs to be one of those most influential, inspiring and innovative people in this generation.  I have listened to Steve Job’s Crazy Ones speech at least 500 times.  It gives me purpose.  It inspires me.  It opens possibilities that we are all better than we allow ourselves to be.  

As a leadership enthusiast, I want to point out some of my favorite quotes from Jobs that have inspired me to be a better leader.  We need to understand that Steve wasn’t just a brilliant innovator, but he was also a leader.  

“What leadership is is having a vision and being able to articulate that so that the people around you can understand it.” – Steve Jobs

If anyone is going to make that first step into leading, they MUST have vision.  Leaders must know where they’re taking their team.  Leading people implies we are going somewhere.  Leading implies we have a goal/objective to accomplish.  Leaders must create a vision to accomplish that goal.  Call it a plan, a path, an idea, but communicate it in such a way that your team can see what you see.  Communicate that vision clearly, concise and easy enough for their followers/team to understand. It’s one thing to know, it’s another to understand.  When we understand things, we get the full spectrum of what it is we’re about to do.  Thus, a leader must paint a vision so that their team can see it too.  

“My job is not to be easy on people. My job is to make them better.” – Steve Jobs

Leaders invest in people.  That’s what they do naturally.  They make people better.  Steve Jobs nails it.  A leader’s job isn’t to be easy on people, it’s to make them better.  If we’re going to invest in people, let’s make it count for them.  A leader must be honest with their team.  If a team member needs a wake up call, hold them accountable to the values and standards that are set in place.  It’s a leader’s job to coach, mentor and guide their team members to not only be better, but do better and know better.  Don’t forget that a leader focuses on people.  They are in a way, our soul purpose for being a leader.  We don’t just want to make them better, but also want to make them leaders.  

“You can’t connect the dots looking forward; you can only connect them looking backwards.” – Steve Jobs

Leaders want to know that what they’re doing is working.  They want to know that their leadership is effective.  They want to know that their vision is being carried out and that progress is being made.  There is only one way to check how you and your team is doing and that’s by stopping to assess where the team is and how they have been performing.  You can’t look forward to see that, you must look behind you to see how far the team has gone.  Looking back provides an opportunity to grow from your experience, the failure, the perseverance, the challenges you’ve faced and so on. It’s important that we look back to connect the dots, but don’t forget that more dots need to be made.  Don’t focus too much on the past, but look to the future.  Leading is about where we’re going, but we must learn and progress from where we’ve been.  

“Be a yardstick of quality.  Some people aren’t used to an environment where excellence is expected.” – Steve Jobs

Think from the follower’s perspective.  Followers want amazing leaders leading them. Leaders must be that quality that followers are looking for.  I’ll say this in the nicest way, but followers don’t need a half-ass leader.  They need someone who is of the utmost quality.  The quality of the leaders depends on the follower’s development, progress and effectiveness.  Leaders will always have a high standards of excellence for their team and their work environment.  A leader cares about how things are done.  They expect high quality results.  They expect high quality performance.  As a follower, be selective on who you follow.  Who you follow is not only important for the objectives and goals, but also important for the followers.  A leader will raise the bar for the benefit of their followers. They see your potential and will ensure that you are growing to meet it. 

“Innovation distinguishes between and leader and a follower.” – Steve Jobs 

This may be one of those most recognized quotes from Steve Jobs.  Some people have yet to understand the correlation between innovation and leadership, but it’s quite simple.  Innovation isn’t just an action, but being innovative is seeing outside the box.  Like innovators, leaders also see outside the box. Leadership and innovation are actions of a decision to not accept the normality of how people and products are grown. Leaders see around corners in ways that others don’t see.  They are strategic, they are creative, they are risk takers and they certainly don’t fear failure. It’s very important for leaders to see things in ways other people don’t.  A leader isn’t a leader because they have all the answers; a leader is a leader because if they don’t know an answer, they find or create their own solution to any challenge or issue. 

7 Ways to be a Great Follower

Leadership

We hear a lot about developing leaders, but how often do you hear about developing followers?  I believe a great leader was once a great follower.  It’s important for all leaders to understand the perspective of their followers.  If we want our teams to be successful not everyone can be a leader. Teams require followers.  We all can be great followers. What does being a great follower mean? It means being the best you can, doing the best you can and knowing all you can while pursuing a task or a goal with a team.  There are many characteristics, skills and abilities of followers.  The list below is not the end all be all to great followership, but it is a great start.  If you would like to contribute to this list, please let me know. 

CommunicateTalk with your teammates, not at them.  Listen to understand and not to debate.  Be open to hearing ideas and have courage to give ideas.  Provide feedback appropriately and in the right environment.  Communicate up, down, left and right. There is a time to absorb information and a time to ask questions. Ensure you execute each of these clear and concise. Keep the lines of communication open.  If an issue comes up, talk about it.  Inform your leader of any challenges that may be happening. A great follower communicates.   

AccountableIf you make a mistake, own it.  Don’t pass blame or try to justify a reason why it wasn’t your fault. Integrity isn’t about doing the right thing when no one is watching, it’s also about telling someone you did something wrong when no one was watching.  Hold your teammates accountable too, but don’t do it with the intent to cause tension.  Do it educationally for both of you.  There is always a proper way to provide feedback, which is why communication is important.  A great follower is accountable. 

ManagePrioritizing is how we determine what needs to be done first and what can be done last.  Management also includes time.  Time management is a very important factor when working on any task.  If you’re the veteran on the team prioritizing may be easy, but if you’re new you may need to ask which tasks are most important. Asking questions will help you be a better manager.  A great follower knows how to manage. 

Contribute – If you’re going to be on a team be a team player.  Sounds easy enough, right?  Contribute what you can when you can.  In order to contribute effectively you must know your strengths and weaknesses.  Play your strengths and improve your weaknesses. If someone needs help do your best to provide it. I believe it was Simon Sinek that said, “If you want to change to world show up to give.”  I believe what he meant by this is contribute what you can to making things better and that includes people and teams. Also, don’t just contribute when asked, you should seek to serve.  Find opportunities to help others.  A great follower contributes. 

Solutions – We all can point out problems. They’re usually easy to spot.  The hardest part about problems is that they need solutions.  Pointing out problems and not providing solutions to them can make it sound like you’re just complaining.  If you’re going talk about a problem, provide a solution for it. If you don’t have a solution, seek feedback from others that may have an idea. A great follower provides solutions. 

Adaptable – No one really likes changes, but it happens.  Be an early adopter to change, not a laggard.  Change may stick and it may not, but don’t be the person that is resisting it. Resisting change is going against the grain.  It’s not just important to survive in your environment, but it’s important you thrive and the only way to do that is to adapt to the changes around you.  Just like in a football game.  If one team calls an audible, the other team must adapt to it.  Our challenges can sometimes be our audible and we must learn to adapt to accomplish them. A great follower is adaptable. 

Enthusiastic – It’s hard to put on a smile 24/7, especially if something personal is going on, but being positive and in good spirits is a great healthy way to work.  It keeps the mood positive between teammates and drives motivation upward.  With the help of managing the balance of your work and personal life you can create a positive vibe that others can feed off of.  Negativity can affect your performance and others.  Performance issues can create more issues. Be positive and have a great attitude. A great follower is enthusiastic. 

 

 

MARVEL–Movies–A Lesson in Leadership

Leadership, Organization, Tips, Tricks

Today’s Movies: A Lesson in Leadership I will be quoting MARVEL movies!!  I’ll be highlighting a few lessons from 4 MARVEL Movies:  The Avengers, Captain America: The Winter Soldier, Thor and Iron Man 3.

Who doesn’t love a good superhero?  What better analogy to mirror than that of a superhero when talking about leadership?  Our leaders can sometimes be looked upon as heroes.  They save the day, they inspire people, lead by example and sacrifice their time and energy to go above and beyond for the sake of others.  Who is your favorite superhero?

We can find leadership examples in the most peculiar situations.  We just have to seek out the lesson.  Let’s look into a few…

The Avengers

 Stark we need a plan of attack 

Steve Rogers: Stark, we need a plan of attack!
Tony Stark: I have a plan: attack!

In this moment of not thinking before acting, Tony Stark pursues Thor after he has taken Loki from their custody.  Captain American comments, “We need a plan of attack.” Stark replies, “I have a plan: attack!” How does this apply to leadership?  Well, there are many times when you have to take the risk and jump into the water.  Many leaders have a very fast thinking process.  They’re able to assess situations as they’re unfolding and act quickly.  This is a very difficult skill to master, but it’s not impossible.  Here, Iron Man teaches us that leaders are not afraid to take risks.  Before you go jumping into waters blindly, there is a difference in a calculated risk and a careless risk.  Depending on the skills, resources and knowledge of the leader, risk can be taken knowing that no matter what arises, the individual or team can handle the risk.  Iron Man definitely had the skills to take this risk.  Be logical about risk and the risks you are able to take.  Leaders take risks!

Captain America: The Winter Soldier

captain-america_the-winter-soldier_robert-redford-and-samuel-l-jackson3 

Alexander Pierce: I can bring order to the lives of seven billion people, by sacrificing twenty million. It’s the next step, Nick. If you have the courage to take it.
Nick Fury: No. I have the courage not to.

Of course at this point in the movie, hell is breaking loose and Fury has finally shown up after an attempted assassination on his life.  Pierce is trying to launch the ships so they can start killing people to gain control.  In this quote, Pierce wants to convince Fury that killing off twenty million will bring order to everyone else by brining courage into the decision.  He says, “If you have courage to take it.”  Fury’s reply of course is, “No. I have the courage not to.”  The lesson here is the word “no.” One of the most overlooked qualities you can possess is not the ability, but the will to say, “No.”  Leading is not always about saying yes to gain the loyalty and trust of those around you.  You must know when to say no and know why you should say no.  If you want honest followers, you must be an honest leader.  There are ways to make no look positive.  Educating the reason why no is the answer and not yes is a great way to not only teach, but grow more leaders.  Leaders say, “no.”

Thor

drinking-and-thor-gallery

Thor: You know, I had it all backwards. I had it all wrong.
Erik Selvig: It’s not a bad thing finding out that you don’t have all the answers. You start asking the right questions.
Thor: For the first time in my life, I have no idea what I’m supposed to do.
Erik Selvig: Anyone who’s ever going to find his way in this world, has to start by admitting he doesn’t know…

Such a great quote!  Getting to the point!  No one can truly have all the right answers.  It takes a great deal of courage and humility to admit that you don’t know the answer to something.  This is a very humbling trait to have as a leader.  A leader knows the mission, is inspiring, knows the route, but that doesn’t mean they’re going to know ever crack and bump along the road.  It’s okay to not know the answer, but knowing the right questions is a great start to finding a solution.  Leaders admit when they don’t have answers.

Iron Man 3

im_harley

Harley Keener: Anyways, I would have added in, um, the retro…
Tony Stark: Retro-reflective panels?
Harley Keener: To make him stealth mode.
Tony Stark: You want a stealth mode.
Harley Keener: Cool, right?
Tony Stark: That’s actually a good idea. Maybe I’ll build one.

Tony Stark just took an idea from a kid!  He listened!  The conclusion in this is actually the last comment.  Tony acknowledged his idea was a good one.  This is the appropriate response after listening to your team/followers.  Provide honest feedback.  When you provide feedback to your team, you let them know that you are actively listening to what they were saying or what they were doing.  This helps them grow in areas that they may be lacking in.  Also, give them the proper compliment when doing something great!  This can lead to the member stepping up their game.  Tell them when they’re doing a great job, when you like their ideas, but also let them know when they need to work on key elements of their performance.  Leaders provide honest, appropriate feedback.

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For more movie leadership lessons, read my first post below.

Movies–A Lesson in Leadership